Privacy Policy
At Samurai Home, we respect your privacy and are committed to handling your personal information with care, discretion, and integrity. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or interact with our services.
Information We Collect
We may collect personal information that you provide directly to us, including your name, contact details, billing and shipping information, account details, and order-related information. We may also collect information shared when you contact our customer care team.
In addition, certain technical information may be collected automatically when you use our website, such as your IP address, browser type, device information, and browsing activity. We may also use cookies and similar technologies to improve website functionality and enhance your experience.
How We Use Your Information
We use your information to:
- Process and fulfil orders
- Arrange delivery and customer support
- Communicate with you regarding purchases, services, and updates
- Improve our website, products, and overall customer experience
- Maintain website security, prevent fraud, and meet legal or regulatory obligations
Where permitted, we may also send you brand updates or promotional communication. You may opt out of such communication at any time.
Sharing of Information
We may share your information with trusted third-party service providers where necessary for payment processing, logistics, technology support, analytics, and related operational services.
We may also disclose information where required by law, legal process, or to protect our rights, customers, or business interests.
Samurai Home does not sell your personal information.
Cookies
Our website may use cookies and similar technologies to remember your preferences, improve performance, analyse traffic, and support a more seamless
browsing experience. You may choose to disable cookies through your browser settings, though certain website features may then function in a limited manner.
Data Security
We maintain reasonable technical, administrative, and internal safeguards to protect your personal information against unauthorized access, misuse,
alteration, or disclosure. While we take appropriate measures to secure your information, no digital platform can guarantee absolute security.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including order fulfilment, customer
support, legal compliance, and legitimate business requirements.
Your Choices
You may request access to, correction of, or deletion of your personal information, subject to applicable legal and operational requirements. You may also opt out of promotional communications at any time.
If you would like to update or remove your data from our records, please contact us at info@samuraihome.in.
Third-Party Links
Our website may contain links to third-party websites or services. Samurai Home is not responsible for the privacy practices or content of such external platforms.
Updates to This Policy
Samurai Home may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect upon publication.
Contact
For any privacy-related questions or requests, please contact the Samurai Home customer care team through the contact details available on our website.